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 Value for Money  4.6
 Rooms  4.4
 Cleanliness  4.6
 Location  4.7
 Security & Safety  4.4
 Service & Staff  4.6
 Food / Dining  4.0
 Total  4.6

"Charming & central hotel"

User Rating:  4.9
Reviewer:   Albert B. of Vilhelmina, Sweden
Reviewed:   January 31, 2016  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   December 2015     Type:   Couple
1 2 3 4 5
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Comments  (English):
Very friendly staff, excellent breakfast and very clean rooms

"excellent hotel"

User Rating:  4.9
Reviewer:   Antoine L. of caen, France
Reviewed:   August 30, 2009  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   August 2009     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
très bien situé, clean, staff à l'écoute...Bref à conseiller très fortement !!

"Warm, friendly, and comfortable place to stay!"

User Rating:  4.8
Reviewer:   Erica K. of Hartford, CT, United States
Reviewed:   August 15, 2009  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   August 2009     Type:   Active/Adventure
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
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 Service & Staff
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Comments  (English):
The Ritz Hotel was a warm, friendly refuge in busy Hanoi. The reception was extremely helpful and went above and beyond in trying to provide assistance on our stay. The rooms were clean, comfortable and quiet. The location was ideal at the heart of the backpackers district on Hoan Kiem Lake. I would highly recommend this hotel for anyone to stay at.

"A Home in Hanoi"

User Rating:  4.2
Reviewer:   Ricardo D. of Roxas City, Philippines
Reviewed:   July 19, 2009  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   July 2009     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
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Comments  (English):
The Ritz Hotel in Hanoi was our home in Hanoi for four days this July - it has this homely feeling with a warm staff ready to help you. It is walking distance to the many sights of the French & Old Quarters of Hanoi.

"Clean and friendly hotel"

User Rating:  3.9
Reviewer:   Bent G. of Copenhagen, Denmark
Reviewed:   June 20, 2009  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   June 2009     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Hotel Ritz offered a very friendly environment for our holiday. We had a nice stay and will definitely come back again. The location is good too, as it is near the lake in a quiet area. If only the annoying disco next door would relocate to HCMC...still after 23 it is really quiet.

"Good location,loud until 11:30p.m."

User Rating:  3.9
Reviewer:   Wolfgang K. of Halle, Germany
Reviewed:   May 25, 2009  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   May 2009     Type:   Active/Adventure
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
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Comments  (English):
The title shows already the main points one should recognize if he wants to join this hotel.Until 11:30 the nearby dance club sounds as if you are admidst a group of drunken idiots who are only able to listen to doom doom-music.After that time the idiots have changed their location,it`scalm. If you can endure that,the hotel is a good choice but notremarkable.Just to mention it,the entrance situation is much worse than the hotel itself.

"great place to stay"

User Rating:  4.3
Reviewer:   Eileen T. of Hong Kong, Hong Kong
Reviewed:   May 20, 2009  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   May 2009     Type:   Single
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
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Comments  (English):
great location, just opposite the lake and within walking distance of many attractions. great staff, great service. would definitely stay there again if i am back in hanoi

"Très bien"

User Rating:  5.0
Reviewer:   Carine C. of paris, France
Reviewed:   May 10, 2009  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   May 2009     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Vraiment très bien. Le staff est vraiment sympathique et pret a faciliter les choses pour les touristes

"rizt hotel, finnally a good bargain"

User Rating:  3.6
Reviewer:   Leconte C. of chatenay, France
Reviewed:   April 21, 2009  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   April 2009     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
The place may look not so nice when you arrive but this is a cheap and comfortable place to rest in Hanoi
Do not forget that it is not a resort; consider the price and service and you will be very satisfied
You will get more than for what you will pay and finally appreciate the place
It is very quiet in the morning and reasonably noisy in the evening but never later than 11.30 PM
We get free pick up from the airport as we booked for two days when other hotel may ask for 25USD, that was nice too
To be recommended

"Petit hôtel familial de très bon rapport qualité prix"

User Rating:  4.8
Reviewer:   Flavia L. of Geneva, Switzerland
Reviewed:   April 10, 2009  (see bed and breakfast reviews from Instantworldbooking.com)
Traveled:   April 2009     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Super accueil, le personnel est aimable, serviable et très efficace.
Très bonne organisation également pour les séjours à la baie d'Halong.
Bien situé à deux pas du lac.
Les chambres sont confortables mais celles qui donnent côté cour sont bruyantes à cause de la boite de nuit à côté, mais jusqu'à minuit seulement...


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